Who We Are
Altius Lifts Ltd (“we”, “us”, “our”) is the data controller responsible for your personal data. We are registered in England and Wales (Company No. 17000627).
Registered office: Bowden Hall, Suite 3, Bowden Lane, Marple, Stockport, SK6 6ND.
You can contact us:
- Via our website contact form
- By phone using the number on our website
- By email at info@altiuslifts.co.uk
What Data We Collect
Information you provide
- Name
- Email address
- Phone number
- Employer/company details
- Any information you include in enquiries or messages
Automatically collected data
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
This data is collected using cookies and analytics tools.
How We Use Your Data
We use your personal data to:
- Respond to enquiries
- Provide and manage our services
- Communicate with you
- Improve our website and user experience
- Maintain business records
- Market our services where appropriate
Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases:
- Contract – to provide services or respond to enquiries
- Legitimate interests – to operate, improve, and manage our business and website
- Consent – for non-essential cookies and marketing (where applicable)
- Legal obligation – where required by law
Bowden Hall, Suite 3,
Bowden Lane,
Marple,
Stockport,
SK6 6ND
info@altiuslifts.co.uk
www.altiuslifts.co.uk
Tel. 0161 399 4956
Registered in England, company number 17000627
VAT reg. no. 514 3048 255.
Sharing Your Data
We do not sell your personal data.
We may share your data with:
- Service providers (e.g. website hosting, analytics providers)
- Professional advisers (e.g. insurers, legal advisors)
- Suppliers or subcontractors where required to deliver services
All third parties are required to respect your data and only process it lawfully.
International Transfers
We do not routinely transfer personal data outside the UK. However, some of our service providers (such as analytics providers) may process data outside the UK. Where this happens, we ensure appropriate safeguards are in place (such as UK-approved
standard contractual clauses).
Data Retention
We only keep personal data for as long as necessary, including:
- Website enquiries: up to 6 months
- Mailing list data: up to 12 months after last contact
- Contracts and commercial records: typically, 6–7 years
We may retain data longer where required for legal or regulatory purposes.
Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request transfer of your data
- Withdraw consent at any time
To exercise your rights, contact us using the details above. You also have the right to complain to the Information Commissioner's Office (ICO): https://www.ico.org.uk
Cookies
We use cookies to:
- Ensure the website functions properly
- Analyse website usage (e.g. via Google Analytics)
- Improve performance and user experience
Non-essential cookies will only be used with your consent.
You can manage or disable cookies through your browser settings.
Bowden Hall, Suite 3,
Bowden Lane,
Marple,
Stockport,
SK6 6ND
info@altiuslifts.co.uk
www.altiuslifts.co.uk
Tel. 0161 399 4956
Registered in England, company number 17000627
VAT reg. no. 514 3048 2510.
Third-Party Cookies
We use services such as Google Analytics, which collect information about how visitors use our website. These services may use cookies and process data in accordance with their own privacy policies.
Data Security
We take appropriate technical and organisational measures to protect your personal data, including:
- Secure systems and servers
- Restricted access to data
- Regular monitoring and updates
Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website.
Contact & Data Protection
If you have any questions about this policy or your data, please contact:
Data Protection Contact:
Paula Bettridge
Altius Lifts Ltd
0161 399 4956
Bowden Hall, Suite 3,
Bowden Lane,
Marple,
Stockport,
SK6 6ND
info@altiuslifts.co.uk
altiuslifts.co.uk
Tel. 0161 399 4956
Registered in England, company number 17000627
VAT reg. no. 514 3048 25